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Knowledgebase
Contact Us 1
How do I contact Naps?
My Account 6
How do I reset my password? How do I create an account?
Ordering Process 9
What if something is out of stock? How do I view my order history?
Payment Process 11
What forms of payment do you accept? How do I pay for my order?
Returns and Refunds 6
What if my items were wrong or damaged? What is your policy for "high-risk" countries?
Shipping Process 14
How long does the shipping process take? How do I track my package?
Questions? Submit a Ticket